Privacy Policy
Effective date: October 19, 2026
Welcome to AgentRuss (agentruss.tv). We respect your privacy and are committed to being transparent about how information is collected, used, stored, and shared when you visit our website.
This Privacy Policy explains how we handle information associated with our guides, tutorials, contact forms, community resources, and online tools, including the AION 2 Crafting Calculator.
1. Information We Collect
AgentRuss may collect or process different types of information depending on how you interact with our website.
Information you provide voluntarily
When you submit our contact form, we may collect your name, email address, optional phone number, and any information you include in your message.
We use this information to respond to enquiries, provide assistance, and manage communications.
Technical and website usage information
Our hosting, security, and infrastructure providers may automatically process technical information when you access AgentRuss.
This may include your IP address, browser type, device information, request details, timestamps, and security-related information.
This information helps operate the website, maintain its availability, investigate technical issues, and protect against malicious activity.
2. AION 2 Crafting Calculator and Browser Storage
The AION 2 Crafting Calculator uses your browser's local storage to remember information associated with your crafting plans and preferences.
This may include crafting selections, material quantities, inventory values, calculator settings, and other planning information.
This information is stored locally in your browser rather than being automatically submitted to AgentRuss as part of normal calculator use.
You do not need to create an account to use the calculator.
Where supported, you may export your planning information as a backup or reset your saved calculator data.
Clearing your browser's site data may also remove locally saved calculator information.
Although calculator planning data is stored locally, normal website requests may still be processed by our hosting and security providers as described in this Privacy Policy.
3. Contact Forms and Email Communication
When you submit a contact form on AgentRuss, we collect the information you provide, which may include your name, email address, optional phone number, and message.
Contact form submissions are stored in our website's content management system, powered by Payload CMS.
We use Resend, a third-party email delivery service, to send contact form notifications to our designated email inbox.
Your contact information and message may therefore be processed by our website infrastructure and email delivery provider.
We use this information to review enquiries, respond to messages, provide assistance, and maintain records of relevant communications.
Contact form submissions and related correspondence may be retained until manually deleted. We do not currently operate an automatic deletion schedule.
If you would like to request the deletion of information you previously submitted, please contact us through our website.
4. Cookies and Similar Technologies
AgentRuss uses certain browser storage technologies and may use cookies to support website functionality, security, and user preferences.
These technologies may include:
• Essential cookies required for website functionality or administrative sessions.
• Browser storage used to remember theme preferences and locally saved crafting calculator data.
• Security-related cookies or browser verification mechanisms associated with Cloudflare and Cloudflare Turnstile.
• Cookies or similar technologies used by embedded third-party content, such as Twitch and YouTube.
We have not intentionally integrated dedicated advertising or visitor-tracking services such as Google Analytics, Google AdSense, Microsoft Clarity, or Meta Pixel into the website.
However, our hosting, security, and third-party service providers may collect technical information or perform operational analytics in accordance with their own policies.
You can manage or delete cookies and stored website data through your browser settings.
Disabling certain cookies or clearing local storage may affect website functionality, saved preferences, or calculator planning data.
When interacting with embedded third-party services, their own cookie and privacy policies may apply.
5. Third-Party Services
AgentRuss relies on third-party services to operate the website, protect its infrastructure, deliver communications, and provide embedded content.
These services may include:
DigitalOcean: Provides website hosting, infrastructure, and related services.
Cloudflare: Provides DNS, content delivery, website security, and protection against malicious traffic. Cloudflare Turnstile is also used to help protect our contact forms from automated submissions.
Resend: Provides email delivery services for contact form notifications and related communications.
Twitch: Provides streaming content and embedded features that may appear on our website.
YouTube: Provides video content and embedded features that may appear on our website.
Discord: Provides an external community platform that visitors may access through links on our website.
These providers may process technical information or personal information as necessary to deliver their services.
Each provider operates under its own terms, privacy policy, and data-handling practices.
We encourage visitors to review the privacy policies of third-party services they interact with.
6. How We Use Information
We may use information collected through AgentRuss for the following purposes:
• Operating, maintaining, and improving website functionality.
• Responding to enquiries and communications submitted through our contact form.
• Identifying and resolving technical problems.
• Protecting the website against spam, abuse, unauthorized access, and malicious activity.
• Maintaining the security, reliability, and availability of our hosting infrastructure.
• Complying with applicable legal obligations and responding to legitimate requests where required.
We do not sell personal information to advertisers or third-party marketing lists.
We do not use contact form submissions for unrelated marketing activities without an appropriate basis or permission.
7. Information Sharing and International Processing
AgentRuss does not sell personal information to third-party advertisers or marketing companies.
We may share or allow access to information with trusted service providers when necessary to operate, secure, and maintain our website.
These providers may include website hosting, infrastructure, security, email delivery, and embedded content services.
Some service providers may process or store information in countries outside Australia, depending on their infrastructure, operations, and service arrangements.
We may also disclose information when reasonably necessary to comply with applicable laws, respond to lawful requests, protect our legal rights, or investigate security incidents and misuse.
Third-party providers are responsible for handling information in accordance with their applicable privacy policies and legal obligations.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements and our current operational practices.
Crafting calculator data
Information saved by the AION 2 Crafting Calculator in your browser's local storage generally remains on your device until you clear it, reset the calculator, or remove the relevant browser data.
AgentRuss does not automatically collect or maintain a server-side copy of your locally saved crafting plans during normal calculator use.
Contact form submissions and emails
Information submitted through our contact form may remain stored in Payload CMS and in related email correspondence until manually reviewed or deleted.
We do not currently have an automatic deletion schedule for contact form submissions or email correspondence.
You may contact us to request the deletion of information you previously submitted, subject to applicable legal requirements and any legitimate need to retain certain records.
Technical and security information
Technical information processed by our hosting, security, and infrastructure providers may be retained according to their respective policies and operational requirements.
We may review and update our data retention practices as the website and its services evolve.
9. Information Security
We take reasonable measures to protect information processed through AgentRuss against unauthorized access, misuse, loss, and disclosure.
These measures include the use of HTTPS encryption, restricted administrative access, website security controls, and infrastructure protection provided by our hosting and security services.
Access to contact form submissions and other administrative information is restricted to authorized website administrators.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
We encourage visitors not to submit passwords, financial details, or other highly sensitive personal information through our contact form.
If we become aware of a security incident involving personal information, we will assess the circumstances and take appropriate action in accordance with applicable legal requirements.
10. Your Privacy Choices and Requests
You have several options for managing information associated with your use of AgentRuss.
Browser storage and calculator data
You can reset saved information within the AION 2 Crafting Calculator where that functionality is available.
You can also remove locally stored information by clearing AgentRuss website data through your browser settings.
Cookies and browser preferences
Most browsers allow you to view, block, or delete cookies and other stored website data.
Disabling certain storage features may affect website functionality and saved preferences.
Third-party services
If you interact with embedded content or external platforms such as Twitch, YouTube, or Discord, you may need to manage your privacy settings directly with those providers.
Access, correction, and deletion requests
You may contact us to request access to, correction of, or deletion of personal information that you previously submitted through our website.
We may need to verify your identity before processing certain requests to protect your information from unauthorized disclosure or modification.
We will consider requests in accordance with applicable legal requirements and any legitimate reasons for retaining information.
To submit a privacy enquiry or request, please use our contact form:
11. Children's Privacy
AgentRuss is a general-audience website providing educational resources, gaming guides, programming tutorials, and community tools.
Our website is not specifically directed at children, and we do not knowingly solicit personal information from children.
If you are a parent or guardian and believe a child has submitted personal information through our website, please contact us so we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, data-handling practices, or applicable legal requirements.
When changes are made, we will update the effective date displayed at the beginning of this Privacy Policy.
We encourage visitors to review this page periodically to stay informed about how AgentRuss handles information.
13. Contact Us
If you have questions about this Privacy Policy, concerns about how your information is handled, or would like to submit a privacy-related request, please contact us through our website.
Contact form: https://agentruss.tv/contact
We will review your enquiry and respond as appropriate.